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Course Co-ordinated by IIT Kanpur
Dr. T. Ravichandran
IIT Kanpur


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The course aims to cause a basic awareness about the significance of soft skills in professional and inter-personal communications and facilitate an all-round development of personality. Hard or technical skills help securing a basic position in one's life and career. But only soft skills can ensure a person retain it, climb further, reach a pinnacle, achieve excellence, and derive fulfilment and supreme joy. Soft skills comprise pleasant and appealing personality traits as self-confidence, positive attitude, emotional intelligence, social grace, flexibility, friendliness and effective communication skills.





Self-Assessment; Identifying Strength & Limitations;
Habits, Will-Power and Drives;
Developing Self-Esteem and Building Self-Confidence, Significance of Self-Discipline


Understanding Perceptions, Attitudes, and Personality Types


Mind-Set: Growth and Fixed;
Values and Beliefs


Motivation and Achieving Excellence;
Self-Actualisation Need; 
Goal Setting, Life and Career Planning;
Constructive Thinking


Communicating Clearly: Understanding and Overcoming barriers


Active Listening;
Persuasive Speaking and Presentation Skills


Conducting Meetings, Writing Minutes, Sending Memos and Notices;
Netiquette: Effective E-mail Communication;
Telephone Etiquette


Body Language in Group Discussion and Interview

Dorch, Patricia. What Are Soft Skills? New York: Execu Dress Publisher, 2013.
Kamin, Maxine. Soft Skills Revolution: A Guide for Connecting with Compassion for Trainers, Teams, and Leaders. Washington, DC: Pfeiffer & Company, 2013.
Klaus, Peggy, Jane Rohman & Molly Hamaker. The Hard Truth about Soft Skills. London: HarperCollins E-books, 2007.
Petes S. J., Francis. Soft Skills and Professional Communication. New Delhi: Tata McGraw-Hill Education, 2011.
Stein, Steven J. & Howard E. Book.  The EQ Edge: Emotional Intelligence and Your Success. Canada: Wiley & Sons, 2006.

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