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Course Co-ordinated by IIT Kanpur
Dr. T. Ravichandran
IIT Kanpur


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The course aims to cause an enhanced awareness about the significance of soft skills in professional and inter-personal communications and facilitate an all-round development of personality. Hard or technical skills help securing a basic position in ones life and career. But only soft skills can ensure a person retain it, climb further, reach a pinnacle, achieve excellence, and derive fulfilment and supreme joy. Soft skills comprise pleasant and appealing personality traits as self-confidence, positive attitude, emotional intelligence, social grace, flexibility, friendliness and effective communication skills. The focus of this course is on interpersonal and management skills.




Emotional Intelligence,Spiritual Intelligence, Dealing with Emotions,Enhancing Empathy,Showing Sympathy, Dealing with Antipathy,Developing Emotional Bonding


Personal Ethics ,Professional Ethics,Etiquette,Social Graces ,Office Etiquette,Respecting Privacy & Space


Civic Sense ,Care for the Environment,Negotiating,Decision-Making,Conflict-Resolution,Five Styles


Emotional Literacy,Assertiveness versus Aggressiveness, Learning to Say "NO" & Saying “Please" Learning to Appreciate and Give Praise,Dealing with Foreign Colleagues,Professional and Personal Excellence


Humour and Positivity,Humour for Effective Communication,Anecdotes for Breaking Monotony,Managing Time,Beating Procrastination ,Finding Meaning & Purpose


Managing People,Leadership & Co-ordination,Team-Working & Co-operation,Developing Accountability, Commitment and Responsibility,Behaving Conscientious


Managing Stress Maintaining Stress-free life & work,Stopping Worrying,Maintaining Health ,Boosting Memory,Enhancing Study Skills


Maintaining Positive Outlook,Managing Money,Managing Love,Dealing with Work Issues,Dealing with Life Issues,Balancing Work and Life
No prerequisite is required. Background knowledge of MOOC Course on Developing Soft Skills and Personality is preferred.
Dorch, Patricia. What Are Soft Skills? New York: Execu Dress Publisher, 2013. Kamin, Maxine. Soft Skills Revolution: A Guide for Connecting with Compassion for Trainers, Teams, and Leaders. Washington, DC: Pfeiffer and Company, 2013. Klaus, Peggy, Jane Rohman and Molly Hamaker. The Hard Truth about Soft Skills. London: HarperCollins E-books, 2007. Petes S. J., Francis. Soft Skills and Professional Communication. New Delhi: Tata McGraw-Hill Education, 2011. Stein, Steven J. and Howard E. Book. The EQ Edge: Emotional Intelligence and Your Success. Canada: Wiley and Sons, 2006.

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